You Don’t Just Lose Stars Over Dust. You Lose Repeat Guests.Ask any hotel GM in Melbourne what keeps them up at night, and you'll likely hear the same thing:“Online reviews. They can destroy us.”These days, guest experience doesn’t end at checkout—it lives forever on Google, TripAdvisor, Booking.com, and a dozen other platforms. And guess… Read More

You Don’t Just Lose Stars Over Dust. You Lose Repeat Guests.Ask any hotel GM in Melbourne what keeps them up at night, and you'll likely hear the same thing:“Online reviews. They can destroy us.”These days, guest experience doesn’t end at checkout—it lives forever on Google, TripAdvisor, Booking.com, and a dozen other platforms. And guess… Read More